Sentry : Frequently Asked Questions

Sentry FAQ under construction... have a question? Send it here.

 

 

What operating systems are supported?

Sentry 3.0 is verified to work on Windows XP, Windows Vista, Windows 7, Windows 2000, Windows Server 2003 and Windows Server 2008, 32-bit and 64-bit editions.

 

How long do I have to try the software?

The trial period is 30 days.

 

 Sentry is running on a computer, and my network settings are correct, but SentryManager still can't detect it. Why?

Check to make sure access is not being blocked by Windows Firewall: http://support.microsoft.com/kb/842242

 

My layout is displaying on the wrong monitor in my dual-monitor setup.

This issue was identified 2/13/13 on a Windows 7 DVI + VGA setup. We will issue recommendations shortly.

 

I used Remote Desktop to connect to a computer running Sentry, and I can't see my layout. All I see is a black screen. What do I do?

Hit the Windows key on your keyboard, or triple-right-click to bring up the Sentry menu, and unlock Sentry. You can also use Alt+F4 to bring up the Close Sentry dialog.